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FAQ

Welcome to our FAQ section!

Here you will find answers to the most frequently asked questions about Euroflora. Browsing through our answers will provide you with useful information and help you quickly resolve any doubts. If you don’t find the information you’re looking for, don’t hesitate to contact us—we’re always here to help.


General Information about Euroflora 2025

When and where will Euroflora 2025 take place?

Euroflora 2025 will take place from April 24 to May 4, 2025, in Genoa, at the new location of the Waterfront di Levante.

What can I expect to find at Euroflora?

Euroflora is a “floralies,” an international event designed to highlight Italian and international excellence in floriculture.

At its core, the event will feature green installations created by organizations, parks, nurseries, and producers, spread throughout the exhibition area.

There will also be a significant focus on floral arrangements and bonsai displays.

At the end of the tour, you’ll find the Green Market, an area dedicated to green shopping.

You can find more information about the project on this page.

The project

How will Euroflora be structured? Will it be entirely outdoors or include indoor areas?

Euroflora 2025 will span approximately 85,000 square meters in the Waterfront di Levante, following a route that begins at Parco Kennedy, continues into the Palasport, descends to the seaside areas of the Marina, and finally enters the world of the Padiglione Blu.

The event will feature both outdoor and indoor spaces, ensuring accessibility in all weather conditions and offering a highly diverse exhibition experience.

You can learn much more on Locations page.

Locations

How much time will it take to visit Euroflora?

The time you spend at Euroflora will depend on your passion for flowers and plants.

That said, the spaces in the new Waterfront di Levante are quite extensive, covering approximately 85,000 square meters. We estimate that an adequate visit will take about 4-5 hours.

Will Euroflora be wheelchair accessible?

Certainly, Euroflora 2025 will be fully accessible for individuals with reduced mobility.

A rental service for manual and electric wheelchairs will also be available.

As soon as the service is activated, the toll-free number for reservations and the relevant management criteria will be announced.

Will Euroflora be accessible for strollers/prams?

Certainly, Euroflora 2025 will be fully accessible for visitors with strollers or baby carriages.

Can dogs enter Euroflora?

Four-legged friends are welcome, provided they are always kept on a leash and, in the case of medium to large-sized dogs, equipped with a muzzle.

Will there be food and drink options at Euroflora?

At Euroflora 2025, there will be several food and beverage points to cater to different tastes and dietary needs.

These are currently being finalized.

We recommend regularly checking the website https://euroflora.genova.it/en/ which will be continuously updated.

Will it be possible to purchase flowers, plants, or seeds at Euroflora?

At Euroflora 2025, there will be an area dedicated to the Green Market, where you can purchase plants, flowers, seeds, as well as accessories, furniture, and natural products related to the theme of greenery and flowers.

An important (and very useful) piece of information: the Green Market will be located at the end of the exhibition route, so you won’t have to carry your purchases while exploring Euroflora.


How to Get to Euroflora

How can I get to Euroflora?

Euroflora is easily accessible by public transportation.

We invite you to visit our dedicated page to learn more.

How to get there

Are there parking facilities at Euroflora?

We recommend against using a car to get to Euroflora, as there will be no public parking available (except for spaces reserved for disabled visitors).

Euroflora encourages the use of public transportation. You can find all the relevant information on the "How to Get There" page.

Alternatively, parking spaces will be available in the nearby neighborhoods around Euroflora 2025.

How to get there


Tickets

How much does a ticket for Euroflora 2025 cost?

The full-price ticket costs €25 (plus presale fee), while the reduced-price ticket is €18.

All information on discounts and other ticket types can be found on the page.

Tickets and Times

Where can I purchase a ticket for Euroflora 2025?

Tickets are already available for purchase directly on the official Euroflora website at the link below.
Alternatively, tickets can be purchased at all Ticketone retailers.

https://ticket.euroflora.genova.it/webshop/webticket/eventlist  

Is the Euroflora ticket personalized?

During the registration process, the purchaser's details will be requested, but the tickets will not be assigned to a specific name. Therefore, they can be gifted or transferred to others.

Is the Euroflora ticket for a fixed date or flexible?

The ticket is for a fixed date, but this year, it will be possible to purchase the Rebooking option only at the time of purchase, which allows you to change the visit date.

Please note: the date change is allowed only once and exclusively online.

You can find all ticket information on the Tickets/Information page.

Tickets and Times

Is it possible to change the visit date?

This year, Euroflora offers the possibility to change the visit date.

How to do it? Only at the time of purchase, you can select the Rebooking option.
The Rebooking option cannot be selected on the Ticketone website or app, but only on the official Euroflora website.

Please note: the date change is allowed only once and exclusively online in your personal area.
Date changes cannot be made at the ticket counters at the event.

For all ticket information, please visit the Tickets page.

Tickets and Times

Can I purchase rebooking at a later time?

We are sorry, but the Rebooking option can only be purchased at the time of ticket purchase.

Is the ticket refundable?

No, the ticket is not refundable, but if you selected the Rebooking option at the time of purchase, you will be able to change the date at a later time.

Read all the information on the Tickets page.

Tickets and Times

Are there any discounts or partnerships for Euroflora tickets?

All discounts are listed on the Tickets/Information page.

Any additional partnerships are currently being defined and will be announced soon.

Tickets and Times

Can I enter and exit on the same day using the same ticket?

Yes, it will be possible to leave and re-enter the event on the same day.
The ticket is valid from 9 AM to 7 PM.
To access the various areas, a wristband will be provided. You must keep it along with the ticket, which will allow you to exit and re-enter.

Who can I contact if I have issues purchasing tickets?

For assistance with ticket purchases, you can send an email to [email protected]  or call the customer service center at 010-9861211, available Monday to Friday from 9:30 AM to 6:00 PM.

Are there any ticket sales locations for Euroflora?

Yes, there are TicketOne sales points for those who prefer to purchase offline:

  • Duemila Grandi Eventi: Via Archimede 28/14 - 16129, Genoa
  • Forwe - PlanetWin365: Piazza Aprosio 11R - 16154, Genoa
  • Media World Genoa (Fiumara): Via Operai - 16149, Genoa
  • Tabaccheria 248 - Lucente M.A.: Via Pacoret de Saint Bon 1/R - 16155, Genoa
  • Tabaccheria Tedici Bis di Galli Fabrizio: Piazzale Parenzo 23/R - 16139, Genoa

Additionally, ticket counters will be available throughout the entire event.


Ticketing and Services for Visitors with Disabilities

Are visitors with disabilities entitled to a ticket discount?

Yes, discounts are available for visitors with disabilities based on the percentage of disability. We invite you to check our website: https://euroflora.genova.it/biglietti-e-orari/, email us at [email protected], or contact our call center at 010-9861211, available Monday to Friday from 9:30 AM to 6:00 PM, for more information.

Tickets and Times

Do accompanying persons need to purchase a ticket?

Free entry for an accompanying person depends on the visitor’s degree of disability. We recommend checking the conditions directly on our website: https://euroflora.genova.it/biglietti-e-orari/, emailing us at [email protected], or contacting our call center at 010-9861211, available Monday to Friday from 9:30 AM to 6:00 PM, for further details.

Is there a dedicated transport service for visitors with disabilities?

Yes, in collaboration with the Confraternita di Misericordia Genova Centro - Santa Caterina da Genova, a dedicated transport service is available from Genova Brignole and Genova Piazza Principe railway stations, or directly from home (subject to evaluation).

The service is available by reservation at 379 2737915.

Are wheelchairs available for rent?

Yes, it is possible to book free of charge:

• Manual wheelchairs
• Self-propelled electric wheelchairs

To book, please contact 379 2737915.

Where can I find information and assistance on-site?

Two information and assistance points are available:


• Euroflora POINT – located near the priority access gate for visitors with disabilities.
• Brignole Station POINT – inside the station, near the Punto Blu.